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A WhatsApp chat on a phone: the first 1,000 replies a month are free, then US$0.002 a reply in Sri Lanka.

Update

Meta's WhatsApp price change on 1 October 2026, explained

From 1 October 2026, Meta will charge businesses for ordinary WhatsApp replies once a number sends more than 1,000 in a month: US$0.002 a reply in Sri Lanka, about Rs 0.67. Here is what is changing, who pays, and what to do before then.

10 September 2026

Latest news

  • A WhatsApp chat between a shop and a customer, labelled with what each message costs: replies free for the first 1,000 a month, then Rs 0.60, templates from Rs 3.60, and 72 free hours after a click-to-WhatsApp ad.

    Feature

    How to spend less on WhatsApp messages, and reach more customers

    5 October 2026

  • Three teammates' faces with green online dots, a typing bubble and '4 here now', above the words Team Live.

    Feature

    Meet Team Live: see who's online and who's answering

    2 October 2026

  • A night sky with a moon and a WhatsApp chat at 2:14 am: 'Are you open tomorrow?' answered 'Yes! 9 am to 7 pm', above the words Always On.

    Feature

    Oleon Always On: answer every customer, even while you sleep

    2 October 2026

  • A shipping label, an order card marked To pack and a tracking card saying Arrives tomorrow, above the word Shopkeeper.

    Feature

    Meet Oleon Shopkeeper: run your online shop from one place

    2 October 2026

Oleon Workspace

Every message your customers send, on one screen, with the customers, the orders and the record kept for you.

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  • Customer support on WhatsApp
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  • Keep proof of every conversation
  • Automatic order updates

Channels

  • WhatsApp CRM
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Industries

  • CRM for financial services
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Products
  • Inbox
  • Scout
  • AI
  • Sleep Mode
  • Priority Queue
  • Contacts
  • Lists
  • Deals
  • Customer success
  • Ads
  • Bulk Messaging
  • SMS
  • Web widget
  • Catalog and POS
  • Public Page
  • Bookings
  • Records
  • Media
  • API and MCP
  • All products
Solutions
  • Customer support on WhatsApp
  • Answer questions automatically
  • Sell on WhatsApp
  • Capture and follow up leads
  • Send offers and updates
  • Know every customer
  • Keep proof of every conversation
  • Automatic order updates
Channels
  • WhatsApp CRM
  • Instagram DM inbox
  • Facebook Messenger inbox
  • Telegram business inbox
  • Website live chat
Industries
  • CRM for financial services
  • CRM for schools and institutes
  • CRM for e-commerce
  • CRM for insurance
  • CRM for healthcare
  • CRM for travel and hotels
  • CRM for real estate
  • CRM for logistics and delivery
Resources
  • Pricing
  • Compare
  • What is Oleon?
  • Guide
  • Documentation
  • News
  • Company
  • Organizations
  • Mobile
  • System status
Account
  • Join the waitlist
  • Sign in
  • Create an account
  • Reset your password

More ways to start: read the Guide, see Pricing, or create an account.

Oleon Workspace is a product of Olee AI. WhatsApp, Instagram, Messenger and Telegram are trademarks of their respective owners, used here to identify the channels this product connects to and implying no endorsement or affiliation. Features, allowances and prices are subject to change, and messages charged directly by a channel provider are billed at that provider's rates rather than ours. Where your business has a signed agreement with us, its terms prevail over anything described on this site.

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