Everything you need. For less.

No. Connect is what puts your channels into one inbox, Scout adds the automation on top, and Chat is the shared inbox with AI drafting the replies. Each is subscribed to separately, per project.

Every service starts with 7 days free. You create the project, enter the trial code for the product it is on, and the week runs from there with an allowance to spend. It takes no card. When it ends nothing is charged, the agent stops answering, and your project, conversations and history stay exactly where they are. One trial per account and one per project.

Because the choice between them is what your desk needs, not what you can afford. Connect brings every channel into one inbox. Scout does that and automates the repetitive half. Both are Rs 6,999 a month on Lite and Rs 15,000 on Pro. Pricing the simpler one lower made it look like the version you settle for, which is not what it is.

Count the people your team exchanges messages with in a month. Lite covers 1,500 of them, with 2 controller seats, for Rs 6,999 a month, and its first month is Rs 3,500. Pro covers 5,000, with 3 seats and 250,000 messages, for Rs 15,000, and its first month is Rs 6,000. Going over either is Rs 3 a user, and you can move between them from the project's billing screen. If you are well past 5,000, Enterprise is priced to your volumes.

The whole first billing month of a new Connect or Scout subscription, with the same allowance any other month of that plan carries: Rs 3,500 on Lite, for 1,500 users, and Rs 6,000 on Pro, for 5,000 users and 250,000 messages. It applies once. The second invoice is the standing price, Rs 6,999 or Rs 15,000, and so is every one after it.

Soon, and it is being announced rather than quietly published. Chat's terms are being reset, so there is no figure on this page for it: a price we are about to change is worse than no price at all. Everything on this page about what Chat does still stands, and the 7-day trial is open on it today.

No. Every figure on this page is before tax. Value-added tax, goods and services tax and anything else that applies are added on top at the rates Sri Lankan law sets on the day the invoice is raised, and each is shown as its own line so you can see what went to us and what went to the state. If a rate changes, the invoice changes with it.

Monthly, per project, in Sri Lankan rupees. There is no one-time fee on any service and nothing to pay to set one up. If you subscribe part-way through a billing month the first invoice is queued to the end of it, so you are not charged twice for the same weeks.

Not today. Everything is billed monthly and there is no annual discount, which is why there is no yearly toggle on this page. If a longer commitment is what your finance team needs, ask and we will price one.

A person working the inbox. Lite includes two, Pro and Chat three. Further seats are Rs 2,500 each on Connect and Scout; on Chat the rate is announced with its price.

Someone you exchange messages with. Lite covers 1,500 of them a month. Pro covers 5,000 and 250,000 messages between you, which works out at 50 messages each. Past either allowance it is Rs 3 for every additional user.

Nothing stops. Extra users on Connect and Scout are Rs 3 each and they appear on that month's invoice. If it happens three months running, ask us to size a plan to it instead. Chat's overage rates are announced with its price.

No, Meta does, and it invoices you rather than us. Templates and replies sent outside Meta's 24-hour customer window are billed at roughly Rs 3.60 to Rs 24.00 a message depending on how Meta classifies it. From 1 October 2026 Meta also charges for service messages, which are the ordinary replies you send inside that window, once a number passes the monthly allowance Meta gives it: Rs 0.60 a message in Sri Lanka. Answering someone who came from a click-to-WhatsApp advert stays free for longer. Because Meta bills you, you need a payment method on file with Meta: without one, delivery stops once the allowance is used. Those rates are Meta's and can change.

Yes, per service, from the project's own billing screen, including from Lite to Pro and back, and it takes effect on your next billing date. Nothing you have already sent, drawn or recorded is affected.

You export them. History belongs to your business rather than to the plan you were on, and it is exportable for as long as the project is open.