OleonIntroducing Priority Queue
BetaLet us set your priorities, automatically.
Every morning and after lunch, Queue lines up your customer messages so you know who to reply to first. A reply is already written for each. You check it and send.
Coming soon. Some of what you see here is still being built.
- DilaniQuestionWhat time do you close today?
- RuwanOrderPaid for order #1042, thanks!
- KavinduWants to buyHow much is the gift box?
- IsharaComplaintMy parcel still hasn't come
- AmalWants to buyDo you deliver to Kandy? Need 5
- NadeeshaRegularIs the blue saree back? I'll take two
How it works
It does the sorting for you.
Set it up once. It sorts your messages every day.
It remembers your customers. When someone who has bought from you before writes again, Queue marks them so they are never missed.
It reads each message. It works out if they want to buy, have a question, are asking about an order or have a complaint. It also looks for anything you told it to.
It is ready when you sit down. In the morning and after lunch, the people to reply to first are at the top.
Your rules
You decide what comes first.
Put them in any order. Change it any time.
- 1RegularHas bought from you before
- 2Wants to buyAsking a price, a size, delivery
- 3ComplaintLate, wrong or broken
- 4OrderPaid, where is it, changes
- 5QuestionOpening hours, directions
Your day
Your list is ready twice a day.
You pick the times. Your list is ready.
The morning Queue. Every message from last night, with the most important ones first.
The after-lunch Queue. New messages from the morning, sorted while you were at lunch.
These times are just an example. Choose the ones that suit you.
Drafted for you
It writes the reply. You press send.
Nothing goes out without you.
What they need. Each message comes with a short list of what the customer asked, so nothing is missed.
A reply, already written. The AI you already pay for writes it, the way you talk, with your own products and prices. Change a word or send it as it is.
Use the AI you already pay for.
Nothing extra to pay for AI.
Already pay for Claude, ChatGPT, Gemini or Le Chat? Link it to Oleon once, and Queue uses it to sort your messages and write your replies.
Linking works on some AI plans only. Check with your AI company.
Compare
Stop answering whoever wrote last.
Reply to the right people first.
Newest first
Whoever wrote last is on top.
- Buyers answered first
- Regulars spotted
- Your own order
- Replies written for you
- NoneTime spent sorting
Sort by hand
Scroll, read, decide, every day.
- Buyers answered first
- Regulars spotted
- Your own order
- Replies written for you
- Every dayTime spent sorting
Queue
Sorted and drafted for you.
- Buyers answered first
- Regulars spotted
- Your own order
- Replies written for you
- NoneTime spent sorting
More sales
The buyer hears from you first.
Reply fast to the people ready to buy.
- Harvard Business Review study, 2011
- 7×more sales chats when you reply within the hour.Harvard Business Review study, 2011
- MIT study, 2007
- 21×less likely to go anywhere if you reply in 30 minutes, not 5.MIT study, 2007
- Harvard Business Review study, 2011
- 23%of businesses never reply. The rest take about two days.Harvard Business Review study, 2011
- Meta, 2023
- 600Mbusiness chats a day on WhatsApp, Messenger and Instagram.Meta, 2023
From studies of online enquiries, mostly in the US. The lesson for chat: reply fast.
These numbers are just an example.
Tech specs
What this one holds.
- Remembers your past customers
- Sorts messages by what they ask
- You choose what comes first
- You choose the times it is ready
- People ready to buy at the top
- Notes what each customer asked
- Writes each reply for you
- Opens straight into the Inbox
- Works with the AI you already pay for
Questions
Before you ask.
The ones we hear most about Priority Queue. If yours is not here, the answer is a message away.
Does it send replies for me?
No. Queue puts your messages in order and writes a reply for each one. You read it, change it if you want, and press send yourself.
How does it know who is a returning customer?
From your past orders in Oleon. Anyone who has bought from you before is marked as a regular when they write again.
Can I change how messages are sorted?
Yes. You choose the types of message and which comes first. Your next list follows the new order.
Does it work with Sleep Mode?
Yes. Sleep Mode replies to customers overnight, and in the morning Queue puts those messages in order, with the people ready to buy at the top.
Do I have to pay extra for the AI?
No. If you already pay for Claude, ChatGPT, Gemini or Le Chat, Queue can use that. Link it to Oleon once and you are done. Nothing extra to pay us.
Keep exploring.
More of what Oleon does.
All productsIt starts with one conversation.
Bring the apps your customers already message you on into one place, and see what the rest of your week looks like.
Not ready to sign up? Join the waitlist and we will come to you.
