OleonAI
Part of the InboxIt answers your customers. It never guesses.
An AI assistant is only useful if it gets things right. Ours answers using only the information you give it, like your prices, delivery areas and opening hours. It does not make things up, and your team can see every word it sends.
Your answers
It answers from what you wrote.
If it doesn't know, it asks your team.
What it checked. The info you gave it. It answers from the part that matches. If nothing matches, it says so. It does not make things up.
What the customer saw. A clear answer in seconds. Or someone from your team, in the same chat, who can see everything already said.
An example: a customer asks about delivery to Jaffna. The AI finds your Delivery info and answers from it. The customer then asks about paying in instalments. You have not told it about that, so the AI says it will get a person, marks the chat for your team, and Tharushi from the team answers.
Sales
It turns questions into sales.
Fast answers. A person when they want to buy.
- Harvard Business Review study, 2011
- 7×more sales chats when you reply within the hour.Harvard Business Review study, 2011
- MIT study, 2007
- 21×less likely to go anywhere if you reply in 30 minutes, not 5.MIT study, 2007
- Harvard Business Review study, 2011
- 23%of businesses never reply. The rest take about two days.Harvard Business Review study, 2011
- Meta, 2023
- 600Mbusiness chats a day on WhatsApp, Messenger and Instagram.Meta, 2023
From studies of online enquiries, mostly in the US. The lesson for chat: reply fast.
They ask.
Late at night, from your ad. Your team has gone home.
They get an answer.
Straight away: price, stock and delivery, from your own info.
They say they want it.
The AI passes them to your team.
Your team makes the sale.
The whole chat is there. Nobody asks twice.
Open when you are closed.
Customers ask at any hour. If nobody replies, they ask the next shop. The AI answers at night and at weekends. Your morning starts with sales to finish, not people to say sorry to.
Every ad click gets a reply.
You paid for that tap. An ad that opens a chat only pays off if someone answers right away, while they still want it.
The same answer, every time.
The price, the returns rule and the delivery time come from one page you write. Not from whoever is at work that day.
Your team takes the ready ones.
The AI answers the questions. Chats that need a person go to your team: to order, to ask for a better price, or to complain. They see the whole chat.
Everyone who asks is saved.
Everyone who writes in is saved in Contacts. If they did not buy today, you can message them again later with Bulk Messaging.
The people, prices and counts in these pictures are examples. Ads that open a chat are new and still being tested.
AI
What it does for you.
It gets it right, or it says it doesn't know.
Answers from your info. It uses what you taught it. It does not guess.
Easy to teach. You type your shop's info like a normal document.
Remembers the chat. It reads the whole chat before every reply.
Tells you when unsure. Replies it is unsure of go on a list for you to check.
Passes to a person. Someone from your team carries on the same chat.
You see every reply. Everything it sends is in your Inbox, for your team to read.
Your own AI account. The AI company bills you directly for what it uses.
Set up with you. We write your first answers together.
Oleon + your own AI vs popular AI agents
About 80% cheaper, all costs included.
The same AI replies, for a small part of the price.
The popular-agent figures are a leading messaging platform’s own published price for its business AI agent from 1 August 2026, US$2 per 1M tokens, about 4–5¢ a message, including delivery. The Oleon + Your LLM figure uses OpenAI’s list price for GPT‑5 mini (US$0.25 per 1M input tokens, US$2.00 per 1M output) and the same 20,000 tokens a reply that price assumes, plus 500 for the answer, and adds the WhatsApp service-message charge for Sri Lanka, US$0.002 a reply, from 1 October 2026. Rates differ by country. Lighter models cost less. Prices as of 28 September 2026.
Your own AI account
You pay the AI company directly.
We add nothing on top.
You use your own account with an AI company like OpenAI. They bill you directly for what the AI uses, at their price. We add nothing to your Oleon plan for it. Busy month or quiet one, your account with them shows exactly what it used.
Use your own account with
- OpenAI GPT
- Google Gemini
- OpenRouter
Or, through OpenRouter
- Anthropic Claude
- Mistral
- DeepSeek
- Qwen
- and hundreds more AIs
Tech specs
Everything in AI.
- Answers from your own information
- Remembers the whole chat
- Flags answers it is unsure of
- Passes to your team
- Every answer in the Inbox
- Use your own AI account
- Set up with our team
Questions
Before you ask.
The ones we hear most about AI. If yours is not here, the answer is a message away.
What stops it saying something wrong?
It only answers from the information you gave it. It flags replies it is unsure of. And every word it sends is in the chat, so you can always check.
Can we set it up ourselves?
Not yet. We set it up with you. Writing down what it should know is what makes it good, and that is easier to do together the first time.
Will it actually help us sell?
Yes. It answers the questions people ask before they buy, at any hour, and passes ready buyers to your team. Everyone who asks is saved in Contacts, so you can message the ones who did not buy later with Bulk Messaging.
What does the AI cost to run?
You use your own account with an AI company: OpenAI (ChatGPT), Google Gemini, or OpenRouter, which gives you Claude, Mistral, DeepSeek and many more. That company bills you for what it uses. Nothing is added to your Oleon bill.
Should we use AI or Scout?
Scout for common questions you want answered word for word. AI for everything else. Many shops use both, in the same Inbox.
Keep exploring.
More of what Oleon does.
All productsIt starts with one conversation.
Bring the apps your customers already message you on into one place, and see what the rest of your week looks like.
Not ready to sign up? Join the waitlist and we will come to you.
