Web widget · Answer them

Beta

A chat button on your website.

Someone looking at your prices should be able to ask a question without hunting for a phone number. The chat button lets them. Their message lands in the same Inbox as WhatsApp, answered by the same team and the same bot.

This one is in beta. Not every part described here is switched on yet, so read it as what it will do and tell us where it is wrong.


Your WhatsApp bot works here too.

Menus, buttons, photos and lists all work on your website. A bot you built for WhatsApp works here without building it again.

Easy to add, and your site stays fast.

Your web person adds one short piece of code. The chat only loads fully when a visitor opens it, so your site does not slow down.

Visitors are checked, not just trusted.

Anyone can type any name into a chat box. We check who a visitor is rather than believing what they type.

Built on the website chat you already have.

Website chats already show in the Inbox. This adds the button for your own site, so it is the same chat, not another tool.


Included

What this one holds.

  • A chat button for your site
  • Text, photos, documents and voice notes
  • Menus, buttons and lists
  • Your brand colour and greeting
  • Chats in your Inbox
  • Scout can answer it
  • Your bots work without rebuilding
  • Keeps your site fast
  • Visitors are checked

Questions

Before you ask.

The ones we hear most about Web widget. If yours is not here, the answer is a message away.

Will it slow our website down?

No. Only a tiny piece loads with your page. The rest loads when someone opens the chat.

Can a visitor continue the chat on WhatsApp?

That is the goal, since it is all one Inbox. Exactly how a website visitor is matched to their phone number is still being decided.

Does it work with the bots we already built?

Yes. That is why we built it this way.


It starts with one conversation.

Bring the apps your customers already message you on into one place, and see what the rest of your week looks like.

Not ready to sign up? Join the waitlist and we will come to you.